Utilization in accordance with justice and equity

The patient has the right to benefit from health services in accordance with his needs, including activities to promote healthy living and preventive health services within the framework of the principles of justice and equity.

Request Information

The patient may request information on how to benefit from health services. Information obtained due to the provision of health services cannot be disclosed in any way, except in cases permitted by law.

Selecting and Changing the Healthcare Organization

Patient; He/she has the right to choose the health institution and organization and to benefit from the health services provided in the health institution he/she chooses, provided that the procedures and conditions stipulated by the legislation to which he/she is subject are complied with.

Recognizing, Selecting and Changing Personnel

Upon request, the patient is informed about the identities, duties and titles of the physicians and other staff who are providing or providing health care.

The patient has the right to freely choose the personnel who will provide him/her with health care, to change the physician responsible for his/her treatment, and to request the consultation of other physicians.

When the right to choose the personnel, change the physician and request consultation is used, the fee difference determined by the legislation is covered by the patient who uses these rights.

Requesting the Determination of the Order of Priority

In cases where the healthcare service request cannot be met on time due to insufficient or limited service opportunities of the healthcare institution, the patient has the right to request that his priority right be determined objectively and based on medical criteria.

Relevant legislation provisions are applied in determining the order of priority for urgent and judicial cases, the elderly and the disabled.

Diagnosis, Treatment and Care in Medical Requirements

The patient has the right to demand diagnosis, treatment and care in accordance with the requirements of modern medical knowledge and technology.

Respect for Privacy

It is essential that the patient's privacy is respected. The patient can also openly demand that his privacy be protected. All kinds of medical interventions are performed by respecting the privacy of the patient.

Death does not give the right to violate privacy.

Consent of the Patient and Permission

In medical interventions, the patient's consent is required. If the patient is small or embarrassed, permission is obtained from the parent or guardian. This condition is not sought in cases where the patient does not have a parent or guardian or is not present or the patient has no expressive power.

Refuse and Stop Treatment

Except for the cases that are legally obligatory, and the responsibility of the negative consequences that may arise, belongs to the patient; The patient has the right to refuse the treatment planned or being applied to him or to ask for it to be stopped. In this case, the consequences of not applying the treatment should be explained to the patient or his legal representatives or relatives and a written document showing this should be obtained.

Ensuring Security

Everyone has the right to expect and demand to be safe in health institutions and organizations.

Fulfilling Religious Positions and Utilizing Religious Services

Upon request, a religious officer who is in line with their religious beliefs is invited to give religious advice to patients and support them spiritually, provided that they do not cause any disruption in the institution's services, do not disturb others, and do not interfere in any way with the medical treatment organized and carried out by the staff.

Respect for Humanitarian Values ​​and Visit

The patient has the right to benefit from health services in a manner and environment appropriate to his/her personality values.

In health institutions and organizations, it is essential to provide all kinds of hygienic conditions that are worthy of human dignity and to eliminate noise and all other disturbing factors. If necessary, these issues can be made subject to demand by the patient.

The acceptance of patient visitors is carried out in accordance with the procedures and principles determined by the institution or organization and in a way that does not cause any actions or attitudes that will disturb the peace and tranquility of the patients, and the necessary precautions are taken in this regard.

Accompanying Person

To assist the patient during examination and treatment; To the extent permitted by the legislation and institutional facilities and required by the patient's health condition, a companion may be requested, subject to the approval of the physician responsible for the treatment.

Right to Application, Complaint and Lawsuit

The patient and those related to the patient have all kinds of application, complaint and lawsuit rights within the framework of the legislation in case of violation of patient rights.

PATIENT AND RELATIVES RESPONSIBILITIES

Providing Information

The patient must provide complete and accurate information to the physicians and nurses responsible for providing medical services about his/her current complaints, previous illnesses, whether he/she was hospitalized during these illnesses, the treatments applied, the medications he/she used and the issues related to his/her health.

The patient must inform the authorized physician of any unexpected changes in his or her condition during and after treatment.

Complying with Recommendations

Our patient is also obliged to comply with the treatment plan recommended by the physician responsible for his treatment and to accept that the relevant healthcare personnel fulfill the care plan in accordance with the physician's instructions.

Refusing Planned Treatment

Our patient is responsible for the consequences of refusing the treatment planned by his physician.

Complying with Health Institution Rules

Our patients are responsible for complying with the rules and practices of our healthcare institution.

Showing Respect

Our patients are responsible for acting in accordance with the measures and rules to be taken by the hospital in disturbing situations such as noise, visitors and smoke that endanger the patients and their relatives in the health institution.

Infection Control

Our patients and their relatives are responsible for being sensitive about all the precautions recommended to them to prevent the spread of infectious diseases.

Payment Responsibility

Our patients are responsible for paying examination and treatment expenses. Patients and their relatives who deliberately damage fixtures and consumables have the responsibility to pay for this.